Note: the default power consumption of the machine is 15W.click the turbo key to switch the power consumption(15/28W).

Note: The default controller mode is Xbox360 gamepad mode, when the games support Xbox 360 mode connection, The connection is automatically recognized.if you need to disable/enable keyboard&mouse mode,keep press[Keyboard) 1.5s;The led of[Keyboard] turn off when device in gamepad mode,(Keyboard) led in orange whenkeyboard&mouse mode activate.

Operation steps:
Step 1: in the default state of the gamepad (Xbox 360 mode), keep pressing the [back] key for about 5 seconds. When thekeyboard] key indicator flashes, release the [back] key ;

Step 2: When the (keyboard] key indicator is always on, rotate the left and right joysticks levers slightly for 2-3 circles at the maximum tilt angle ;

Step 3: When the [keyboard] key indicator is off, the joystickcalibration is successful.

be careful:
1. When the [keyboard] key indicator flashes, do not touch the joystick, otherwise, calibration may fail;
2. The [keyboard] key indicator is always on, and the rotating joysticks should be as light as possible. Please always maintain the maximum tilt angle when rotating

l. When the machine is in the game controller mode, the indicator light goes out; when the machine is in the keyboard&mouse mode, the indicator light is orange
2. Click {Home}+ {Volume-}to switch different RGB effects; {Home}+ {Volume-} Press 1.5s to disable/enable RGB light.

AOKZOE handheld game console pre-install license Windows 11 home version, you need to finish some necessary settings when your device boot on the first time, Because windows will continue to update, please refer to the actual interface. The necessary settings may include the following options:
-language setting

-location and layout setting-Internet connection setting

-user account creation and PIN code

-accept user License Agreement and privacy settings

Start:
Click the Windows icon. you will see the start menu, click the button to get options, or press the physics power button to boot on AOKZOE or reboot also you can set the sleep mode: and you can find the apps installed on the device too.

Get windows official support :
If you have any questions about the operating system. you can ask windows for help or give feedback to windows. To open the get help or feedback center interface:Got help: click the Windows icon →click“setting" icon →click“system”→click“about”/“Troubleshooting” →click“got help”

Feedback Center: click Windows icon→click setting →click“system” →click“about”/“Troubleshooting"→click“feedback".

Note: you need to log in to your Microsoft account to use this function support.

AOKZOE game handheld console is recommended to use the Windows 11 operating system. it is not excluded and you can install other operating systems on this machine. However, because it has not been strictly tested, the AOKZOE game console cannot guarantee the stability, reliability, and safety of other operating systems that are not pre-installed or that are not indicated in this manual, and the other operating systems will not affect the original performance, stability, reliability, and safety of this machine

AOKZOE game handheld console can not guarantee to provide drivers under other operating systems. The operating system and application software ( such as word processing, database software, etc.) shall have their own operating instructions. If you have problems using these programs, you should refer to their respective operating instructions. The functions of the pre-installed operating system or any application software on the machine are separable from the functions of the machine itself, and the functions of any pre-installed software can not be interpreted as the functions of the machine itself.

You can set the AOKZOE in sleep mode or switch it off when you don't need to use it.

Disable/enable sleep mode :
If it is not used for a short time, you can put the device into sleep mode. When the device is in sleep mode, you can skip the startup program and wake up the device quickly.

Options to enable sleep mode:
-Click the power button;

-Click the Windows icon, and click power-sleep.

Options to disable sleep mode:
-Click the power button;

-When connecting the keyboard, press any key to go on.

if you are going not to use the device for a long time. please switch the device off.

-Click the Windows icon, chose power-switch off;

-Keep pressing the power button 5s (note: this is the solution to force to switch the device off, if your device running apps, you may lose the data).

Enable steps:
Aokzoe handheld game console has a built-in wireless network module, which can connect to the network wirelessly through the wireless network access point. To connect to the Wi-Fi function, please do the following: click the network icon on the taskbar, and click WLAN to turn on the Wi-Fi function.

Wi-Fi connect:
After the Wi-Fi function is enabled, the machine will scan the available wireless network host automatically and display them in the (Wi-Fi) wireless network list. To connect to a wireless network, click the network name in the list, and then click Connect.

Note that some networks need to enter a network security key or password before connecting. To connect to such a network, ask your network administrator or Internet service provider for a network security key or password.

AOKZOE supports a quick system restore function. you can use this function to restore the system disk to its original status when your system meets issues. You can also create user backups for easy data recovery as needed.

Note :
-lf your device has replaced other systems or formatted the hard disk, the quick restore system( recovery system) is unavailable
-In order to prepare the quick restore function, the hard disk has been divided into a hidden partition to store the system files of the quick restore function before the device leaves the factory. For security reasons, this partition is hidden, so the hard disk space you see will be smaller than the nominal value.


Steps to use the quick restore function:
-step1: Press power button 2s to boot device on.
-step2:Press(Home)+(volume+to enter the quick restorefunction Ul when you see led on.
-step3:Press(Keyboard) button 1.5s to enable keyboard&mouse mode,chose“UEFI OS(SSD)”by D-pad;
-step4:Press(Start to enter(in keyboard&mouse mode)quick restore function Ul;
-step5:chose“Start”(by touch screen)
Note: keep the device in charge or make sure the battery is more than 60%( quick restore function unavailable when battery too low)

1. Using device:
-Do not place objects on the machine.
-Do not impact or drop the machine to avoid damage.
-Do not spill any liquid on the machine to avoid damaging the machine or causing combustion.
-Do not disassemble the machine by yourself. For safety please give it to qualified professionals for service.
-Do not place the machine in an overheated environment(the storage temperature is not higher than 60 ℃) to avoid damage to the machine.
-if you do not intend to use the machine for a long time. please unplug the plug to avoid damage to the machine caused by short-term voltage fluctuations in the power grid
-make sure that no objects are placed on the adapter power cord and that the cable is not placed in a position where people can easily trip or be trampled.
-Please avoid using a wired network connection (LAN) in the lighting weather and near the leaked combustible gas, or you may get a long-distance electric shock from lightning
-Do not insert any objects into the air vents or other open slots of the machine. Otherwise, fire or electric shock may occur due to short circuits of internal components
-When using the machine, be sure to keep the cooling holes unblocked to facilitate heat dissipation. Please avoid using a surface that is too soft and uneven (such as the bed or on the table with a soft table mat to prevent the cooling hole from blocking.
-When moving the machine between environments where the temperature and /or humidity ranges vary greatly, condensation may occur on the surface or inside of the machine. To avoid damage to the machine, wait for sufficient time for the moisture to evaporate before use. Adjust the machine to room temperature before turning on the power.

Please avoid using the machine in the following environments:
1 Vibration environment (SSD is easily damaged)

2 Plateau above 4000 meters above sea level

3 Humidity greater than 80% (leakage is easy to burn the machine)

4 Dust environment, dust environment (easy to generate static electricity and burn the machine).

5 The environment below -10 C or above 35C(the environment temperature is too high, which will accelerate the aging of electronic components and reduce the service life of the machine).

-Do not disassemble it at will

-Do not use it outdoors to avoid thermal combustion or electric shock

-Do not touch the power adapter with wet hands or immerse it in water or other liquids.

-Do not use the power adapter of this machine for other equipment to avoid electric shock, combustion, or device damage
In China, please use the power cable and the charger provided by the machine. In other countries, please use the power cable and the charger that meets the local standard.
When connecting the power adapter, please follow the input voltage and current indication of the machine and use the corresponding power adapter

-Do not use any power adapter other than this product.

-Due to different circuit designs, internal parts may be damaged.

-Do not disassemble the battery at will.

-Do not drop or vibrate the machine.

-Do not place the machine in an environment higher than60°C.

-Do not put the machine in the fire, otherwise, there is a danger of explosion.

-Do not touch the machine with wet hands or immerse it in water or other liquids.

-Do not place, use or charge the battery in the sun, near high-temperature objects or near the fire source.

-Do not put the machine in your pocket, wallet or other containers, so as to avoid a short circuit of the battery due to the presence of metal objects (such as keys and coins)The resulting strong current will cause very high temperatures and may cause damage due to burning.

Humidity: 10% - 90% (no condensation)
Temperature: -20℃ -60℃(temperature change < 10°C/ hour)

Note: when the ambient temperature reaches 60°C, the ambient humidity should be below 20%

-Please do not use the machine while eating, so as not to pollute the machine and cause failure.

-Please shut down the machine before cleaning, and remove the power adapter and internal battery.

-When installing or removing peripherals that do not support a hot plug, please turn off the power first.

-Please keep the outer packing box of the product to protect the product from damage when transporting the machine in the future.

-Keep the machine in a dry environment. Rain, moisture. liquid and other minerals will corrode the electronic circuit.

-Do not place the machine in a place directly exposed to the sun, especially do not leave the machine in a car directly exposed to the sun.

-Do not throw the machine and its related components. The machine should be placed on a stable table and out of the reach of children.

-Please do not discard this product and its parts and components as general garbage.

-Please dispose of them according to the disposal methods of discarded electronic products in your area.

-Do not attempt to disassemble the inside of the machine disassembly of the machine by a maintenance engineer not authorized by the company may cause machine failure and loss of warranty rights.

-Please note that the backpack used to carry the machine must be equipped with an anti-collision cushion.

-When placing the machine please do not place too many objects at the same time to avoid crushing and damaging the LCD screen of the machine. When the power cord is damaged or worn, there is liquid dripping in the machine, the machine falls on the ground or the shell is damaged, please turn off the power immediately and contact the maintenance service personnel as soon as possible.

-Please use qualified batteries and accessories. Only batteries and accessories approved or recommended by the original manufacturer can be used.

-Do not use products or accessories of other categories or whether they are compatible, or the machine may be damaged.

-During normal operation or charging of the machine. the normal heat of the system will be dissipated to the surface of the machine, and the power adapter may also emit high heat during normal use.

-Do not use the machine on soft surfaces, such as mattresses or sofas, that may block the cooling holes.

-Do not place the machine and power adapter on the knee or any part of the body for a long time to avoid physical discomfort caused by high temperature.

-Do not use a hard cloth or hard paper to wipe the screen.
-Do not use chemical cleaners (including alcohol) to wipe the screen.
-Do not touch the screen surface with nails or sharp objects such as pencils) to avoid scratching.
-Please do not place any foreign matters on the screen surface to avoid damage to the screen due to external pressure.
-When the machine is not used for a long time, briefly press the power button to put the machine into sleep mode.
-Do not spray the liquid directly onto the screen surface to prevent the liquid from penetrating the screen frame and causing damage. The surface of the LCD screen will absorb dust due to static electricity.
-Please do not use a wet cloth to wipe it when it is not turned off, so as not to cause damage to the liquid inlet.

Step 1: turn off the power supply of the machine and take the machine to a place with good light to see where the dust and dirt are, so as to better clean the screen.

Step 2 .please use the special wiping cloth for the screen(glasses wiping cloth or other soft cloth without lint can also be used) to soak a little water and wring it dry, then clean your screen. Do not press the screen too hard during wiping and wipe it in a certain order.

Step 3: After cleaning the screen with a soft wet cloth, you can clean it again with a dry lint free soft cloth; Finally, the residual moisture on the screen can be naturally dried at the ventilation place.

-20 ~ 30° C is the most suitable working temperature for the battery. Too high or too low operating environment temperature will reduce the service time of the battery

-When there is no external power supply if the external equipment (U disk, hard disk. projector, printer, etc.) is temporarily unavailable under the current working conditions, it is recommended to remove the external equipment first to extend the battery life.

-The best storage environment for the battery is a 10 ~ 30℃ dry environment. If the temperature is too low, the battery activity will decrease; if the temperature is too high, the discharge speed of the battery will be accelerated and its service life will be reduced. Avoid placing the battery in the wet environments such as the bathroom or the low temperature environment in the refrigerator, which may easily lead to battery damage.

Generally speaking, the machine manufacturer radiates the heat generated during the operation of the machine through! the fan cooling duct, cooling fins, cooling holes, etc. Therefore, do not place the machine on an uneven surface or on a soft bed, sofa or quilt. This may block the cooling holes and affect the cooling effect, thereby reducing the operating performance or causing a crash, or even other unexpected situations.

-If the power has been cut off or the machine is shut down after the liquid is injected, please do not try to start the machine, otherwise it may cause more serious damage to the machine.

-If the machine is in the startup state when the liquid is injected, please disconnect the power cord of the machine immediately. if there are external devices (U disk, hard disk projector, printer, etc., remove them.

-Pour the liquid out off the machine as much as possible and send it to the aokzoe game console Service Center for professional engineers to deal with it the first time, so as to minimize the damage

-If the service center cannot be contacted in time, the following emergency treatment measures can be taken first and then sent to the service center for treatment:
1 Find a soft wet paper towel or soft cloth to gently wipe off the dirt and try to avoid wearing the surface.
-2 Then dry the machine body and parts with the cold air of the electric fan.

-Note:
In order to minimize the fault loss caused by liquid inflow, it is recommended that you refer to the above treatment methods. The machine is improperly used.aokzoe game handheld service center will provide paid inspection or maintenance services

-Unplug all external connection equipment and cables.

-Make sure the battery is fully charged (you can view the battery level display in the operating system).

-Put the machine into a unique backpack to avoid dust pollution and collision. Note: do not place too many items in the unique pack of the machine, and place the parts in a good position to avoid mutual extrusion, which may cause machine failure or damage to the screen. Please make sure that the machine is in the shutdown state (power off), do not use the standby function, the machine may be accidentally damaged in the closed package. if you want the machine to quickly recover to the current processing state at the next startup, you can use the hibernation function provided by the operating system (the function needs to be supported by the operating system). If you drive out with the machine, please do not put the machine in the car where the sun is shining. fit is necessary to leave the machine on the vehicle, please also put it in a cool corner in the luggage compartment.

-The startup and shutdown of high-power equipment (such as air conditioners, microwave ovens, etc)may cause the surrounding voltage fluctuation and affect the normal operation of the machine.

-Please do not connect the device and this high-power equipment to the same power supply line and socket to reduce its impact on the machine.

-Unstable voltage may cause abnormal operation of the machine, such as crash, blue screen, restart or automatic shutdown, and even damage hardware equipment such as hard disk and motherboard; Therefore, when you use an external power supply, please ensure that your machine works within the normal voltage range.

In thunderstorm weather, lightning may cause a sudden change of current and damage to electrical equipment connected to the power supply; As far as the machine is concerned, if the external power supply, network cable, or telephone line is still connected, it may cause damage to the internal devices such as the motherboard, network card or modem.In a more serious case, it may burn down the device, causing you greater losses.
Therefore, before thunderstorms and typhoons, please try to avoid using the machine with external power supply mode, and cut off all connections between the machine and the outside. including telephone lines and network lines, to avoid unnecessary losses.

This clause is formulated in accordance with the national provisions on responsibility for the repair, replacement, and return of microcomputer products. if it is necessary to sign different warranty terms with the customer due to price. product and batch supply, the signed terms shall Service commitment and timeliness: prevailPlease keep the three guarantee certificate and warranty cards properly and use these cards to serve you during the warranty.

Service commitment and timeliness :
-Within the validity period of the warranty service, customers can handle repair, replacement, and return with shopping vouchers and warranty cards.

-Within 7 days from the date of sale, if the product shows hardware failure, the customer can choose to return, replace or repair the product. lf the customer requests to return the product, he will refund the payment for the product for free.

-From the 8th day to the 15th day after the sale, if the product has hardware fails, the customer can choose to replace or repair the product. lf the customer requires replacement, he/she shall be responsible for replacing the product with the same model and specification. When the production of products of the same model and specification is stopped products of the same brand whose performance is not lower than that of the original product will be replaced.

-From the 16th day to one year after the sale, under normal operation and use conditions, the product shows performance failure. Customers can contact aokzoe! The handheld ServiceCenter shall carry out maintenance.

There are some notes before you send the device to AOKZOE service center:
-Contact AOKZOE service support to get the correct address info.

-Make a complete backup of important data, and have removed any personal data, confidential data, property data, and other private information stored on this product please allow the aokzoe service center to delete any data, software or programs installed on this product without backing up your stored data. You will bear the responsibility for permanent loss, damage or misuse of data caused by deleting data without establishing backup files.

-Please remove all the passwords of the device(BIOS password. PIN code、SSD protection code, etc).service center may not able to fix the device because of the password

-When sending this product to the service center for repair, please take out any peripheral devices or mobile storage devices (such as a U disk, TF card, etc.) of the product. Therefore, when the engineers of the aokzoe handheld service center receive the goods, please take the initiative to check the product specification configuration and accessories with the engineers.

-In order to protect your rights and interests, you need to send the machine together with the original of the valid purchase invoice and the Three Guarantees certificate to the aokzoe handheld service center.

-Aokzoe handheld service center does not accept individual repair of individual peripherals (such as power adapters). Similarly, the Aokzoehandheld service center does not accept individual repair of individual components(such as mainboard, hard disk, etc.) if you are unable to provide the valid purchase invoice corresponding to the product, the warranty period of the product will be calculated from the date of delivery corresponding to the SN number.

-For products not covered by the warranty, the aokzoe handheld service center will provide paid services as appropriate, and charge relevant inspection and maintenance fees as required. Even if you do not agree to repair after the inspection by the aokzoe handheld engineer and the quotation is given to you, you still need to pay the relevant manual inspection costs and the express delivery costs incurred by the product delivery.

The following conditions are not covered by the free warranty and aokzoe handheld game console service center has the right to charge maintenance or service fees: (hereinafter referred to as "limited warranty service exceptions")

-Problems and failures caused by computer viruses.

-In case of external power supply problems or unexpected faults.

-Damage to the product caused by you or an unauthorized third party.

-No valid warranty certificate can be provided, or the warrant certificate cannot be recognized.

-Use problems and failures caused by improper installation and installation of software by users.

-The defective parts of the product have exceeded the free warranty period, Or the product has been scrapped.

-Installation and troubleshooting of the software provided by the original aokzoe handheld game console, or password clearing service.

-Problems or failures caused by improper operation or other abnormal use of the product not in accordance with the operation shown in the user manual.

-The product battery is the same as the general battery. lt is a consumable product, and its performance will decrease with the increase in service time. it is a normal phenomenon and is not within the scope of a warranty.

-The warranty identification label of the product is torn or damaged, which makes it impossible to identify, and the warranty service card is altered or the warranty card is inconsistent with the product, Or the barcode and a serial number of the product parts are torn and damaged.

-Disassemble and repair by oneself; Or send the individual parts to the service center without authorization by AOKZOE handheld game console for repair; Or send the product to a maintenance point that is not authorized and certified by AOKZOE for testing and maintenance.

-The damage caused by the appearance change (accidental or other) of the product, but has no impact on the operation process and performance of the product. Such as rust, color change, texture decoration, natural wear, and aging of products.

-Require the AOKZOE service center to provide software installation services (the user needs to provide the original software), software troubleshooting, or password removal. Or product function failure caused by the user forgetting or losing a password.